CAN I HAVE A SAMPLE ORDER FOR YOUR PRODUCTS?
For standard type, Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
WHAT ABOUT THE LEAD TIME?
Sample needs 3-7 days, mass production needs 1-3 weeks
CAN YOU DO CUSTOM DISPLAY FOR US?
Yes, our engineer team will design for you. After the drawing is approved, we start to open the mold for you.
DO YOU HAVE ANY MOQ LIMIT FOR THE ORDER?
Several hundreds is ok for trial order. From the second order, MOQ is 2000pcs/lot.
HOW DO YOU SHIP THE GOODS?
You can use our courier or we can send products to your courier's address in China.
WHAT PAYMENT METHOD CAN YOU ACCEPT?
We accept:T/T, Western Union and Credit card etc.
IS IT OK TO PRINT MY DATA CODE ON THE PRODUCT BODY?
Please inform us formally before our production.
DO YOU OFFER GUARANTEE FOR THE PRODUCTS?
Yes, we offer 30.000 working hours warranty to our products.
HOW TO DEAL WITH THE FAULTY?
Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.Secondly, during the guarantee period, we will send new displays with new order for small quantity.
For defective batch products, we will resend them to you or we can discuss the solution together including re-call according to real situation.